Understanding Underinsurance.

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Why it’s important to correctly value your home & contents insurance to avoid being caught underinsured.

Key takeaways:

  • Underinsurance is when you insure your home or contents for less than it’s worth – putting you at serious financial risk
  • Regularly review the ‘sums insured’ of your property, especially if you expand/change locations or purchase new assets
  • List your valuable ‘big ticket’ items separately on your policy
  • Use a checklist to keep track of the value of your contents
  • If you’ve renovated your home, remember to update your contents policy to reflect the extra things you now own
  • Offset any increases to your annual premium by increasing your level of excess

 

Many Australians underestimate the value of their contents, particularly if they haven’t written down what they own or haven’t updated a contents inventory list for a while. It’s easy to forget to add new things you have purchased recently and gifts you have received.

New research from MCG Quantity Surveyors found that around 66% of Australian homes and businesses are underinsured.

Underinsurance refers to having insufficient insurance to cover the entire value of your home or contents in the event of a claim. In other words, being underinsured can put you, your household items, and your personal belongings at serious financial risk.

 

We’ve listed the 3 main ways that could lead you to being underinsured, along with a few tips on how best to avoid them.

 

1. Not calculating the replacement value of your contents correctly

If the value of your household possessions at the time of a loss is greater than the value you insured them for, you are underinsured by the difference in value. For example, if you insure your contents for $25,000 and you lose everything in a fire, but the total cost to replace them is $50,000, an insurer will never pay out more than the $25,000 sum insured.

Most contents policies also have limits on how much you can normally claim for certain ‘big-ticket’ items. For example, suppose $1,000 is the limit for jewellery, but you have a $10,000 engagement ring and choose not to tell the insurer about it. When it comes to making a claim, you’re going to end up $9,000 out of pocket.

  • Engagement ring = $10,000
  • Insurer’s limit for jewellery* = $1,000
  • Out of pocket costs = $9,000

*when not specifically included as ‘listed cover’

 

So, for individual items worth more than what the insurer is willing to cover (e.g. engagement rings, collectibles, antiques), you will need to include them as 'specified' or 'listed cover' on your policy. Otherwise, you could find yourself getting paid out only a fraction of what those items are actually worth when you go to make a claim.

This Household Inventory Checklist is a great way to help you record and keep track of the value of your contents. It can also be an invaluable tool when deciding how much insurance coverage you need.

 

2. Estimating your contents correctly initially but forgetting to update your coverage as the value of your contents goes up

Throughout the pandemic, the number of people undertaking major home renovations hit an all-time high. In 2021, the value of renovations rose to $1.14 billion per month nationally. This is an increase of 68% compared to the monthly average seen in 2019.

Whether the renovation was for a swanky new office space, or a media room filled with the latest tech, it’s important that you update your contents policy to reflect the extra things you now own.

The same applies to power tools or gardening equipment. If you’ve added a shed and now have all kinds of power and gardening tools in there, you’ll need to add those to your contents policy to make sure they’re covered as well.

 

Source: NSW Government.

 

3. Customers intentionally looking to save on their premium

Listing valuable items – or any items that may increase in value over time – under your contents policy will inevitably increase the cost of your premium. This can often be a deterrent for customers. In this case, if an insured event occurs where you need to make a claim, the replacement costs will most likely outweigh any minor savings made on your premium.

So, instead of leaving your valuable items underinsured just to save on forking out a little extra on your premium, consider increasing the excess on your policy instead. Doing so can help bring your overall premium down as a higher excess usually means a lower annual premium.

 

If you need a hand with clarifying any of the wording in your policy’s Product Disclosure statement (PDS), or you just want the reassurance of knowing you and your belongings are properly covered, get in touch with us at Midland and one of our brokers would be happy to assist.

 

 

Sources: https://www.smh.com.au/national/nsw/renovation-nation-australians-spending-a-record-1-billion-a-month-on-their-homes-20210511-p57qwp.html;  https://understandinsurance.com.au/calculators; https://www.choice.com.au/money/insurance/home-and-contents/articles/jewellery-insurance

Understanding Underinsurance.

Understanding Underinsurance. 

Why it’s important to correctly value your home & contents insurance to avoid being caught underinsured.

Key takeaways:

  • Underinsurance is when you insure your home or contents for less than it’s worth – putting you at serious financial risk
  • Regularly review the ‘sums insured’ of your property, especially if you expand/change locations or purchase new assets
  • List your valuable ‘big ticket’ items separately on your policy
  • Use a checklist to keep track of the value of your contents
  • If you’ve renovated your home, remember to update your contents policy to reflect the extra things you now own
  • Offset any increases to your annual premium by increasing your level of excess

 

Many Australians underestimate the value of their contents, particularly if they haven’t written down what they own or haven’t updated a contents inventory list for a while. It’s easy to forget to add new things you have purchased recently and gifts you have received.

New research from MCG Quantity Surveyors found that around 66% of Australian homes and businesses are underinsured.

Underinsurance refers to having insufficient insurance to cover the entire value of your home or contents in the event of a claim. In other words, being underinsured can put you, your household items, and your personal belongings at serious financial risk.

 

We’ve listed the 3 main ways that could lead you to being underinsured, along with a few tips on how best to avoid them.

 

1. Not calculating the replacement value of your contents correctly

If the value of your household possessions at the time of a loss is greater than the value you insured them for, you are underinsured by the difference in value. For example, if you insure your contents for $25,000 and you lose everything in a fire, but the total cost to replace them is $50,000, an insurer will never pay out more than the $25,000 sum insured.

Most contents policies also have limits on how much you can normally claim for certain ‘big-ticket’ items. For example, suppose $1,000 is the limit for jewellery, but you have a $10,000 engagement ring and choose not to tell the insurer about it. When it comes to making a claim, you’re going to end up $9,000 out of pocket.

  • Engagement ring = $10,000
  • Insurer’s limit for jewellery* = $1,000
  • Out of pocket costs = $9,000

*when not specifically included as ‘listed cover’

 

So, for individual items worth more than what the insurer is willing to cover (e.g. engagement rings, collectibles, antiques), you will need to include them as 'specified' or 'listed cover' on your policy. Otherwise, you could find yourself getting paid out only a fraction of what those items are actually worth when you go to make a claim.

This Household Inventory Checklist is a great way to help you record and keep track of the value of your contents. It can also be an invaluable tool when deciding how much insurance coverage you need.

 

2. Estimating your contents correctly initially but forgetting to update your coverage as the value of your contents goes up

Throughout the pandemic, the number of people undertaking major home renovations hit an all-time high. In 2021, the value of renovations rose to $1.14 billion per month nationally. This is an increase of 68% compared to the monthly average seen in 2019.

Whether the renovation was for a swanky new office space, or a media room filled with the latest tech, it’s important that you update your contents policy to reflect the extra things you now own.

The same applies to power tools or gardening equipment. If you’ve added a shed and now have all kinds of power and gardening tools in there, you’ll need to add those to your contents policy to make sure they’re covered as well.

 

Source: NSW Government.

 

3. Customers intentionally looking to save on their premium

Listing valuable items – or any items that may increase in value over time – under your contents policy will inevitably increase the cost of your premium. This can often be a deterrent for customers. In this case, if an insured event occurs where you need to make a claim, the replacement costs will most likely outweigh any minor savings made on your premium.

So, instead of leaving your valuable items underinsured just to save on forking out a little extra on your premium, consider increasing the excess on your policy instead. Doing so can help bring your overall premium down as a higher excess usually means a lower annual premium.

 

If you need a hand with clarifying any of the wording in your policy’s Product Disclosure statement (PDS), or you just want the reassurance of knowing you and your belongings are properly covered, get in touch with us at Midland and one of our brokers would be happy to assist.

 

 

Sources: https://www.smh.com.au/national/nsw/renovation-nation-australians-spending-a-record-1-billion-a-month-on-their-homes-20210511-p57qwp.html;  https://understandinsurance.com.au/calculators; https://www.choice.com.au/money/insurance/home-and-contents/articles/jewellery-insurance

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Beau Runnalls

Beau Runnalls

Senior Insurance Broker

Beau is a senior insurance broker at Midland with seven years of industry experience supporting businesses across Australia. He works across a broad range of sectors, with particular expertise in earthmoving, heavy equipment, trades, and the winery industry.

Known for his attention to detail and measured approach, Beau focuses on delivering insurance solutions that are clear, practical, and free from unnecessary complexity. He remains actively engaged in professional development, ensuring his advice reflects current industry standards and best practice.

Beau places strong value on collaboration and long-term client relationships. Outside of work, he enjoys golf and football, reflecting his team-oriented mindset and active approach both professionally and personally.

Alex Petkovic

Alex Petkovic

Senior Insurance Broker  |  Development & Service

With 27 years of experience in the insurance industry, Alex is a senior broker at Midland, recognised for his depth of knowledge, attention to detail, and straightforward approach. While he works across a broad range of businesses, he has a particular focus on clients in the construction and building sectors.

Committed to keeping insurance clear and practical, Alex places a strong emphasis on honesty and client-first advice. He remains actively engaged with industry developments through ongoing professional development and research, and is also a natural mentor, regularly supporting and guiding emerging brokers within the team.

Joshua-Kerr

Joshua Kerr

National Sales Manager

Joshua is Midland’s National Sales Manager, with more than two decades of experience in the insurance industry. His expertise spans a wide range of insurance solutions, with particular depth in the winery and brewery sectors.

Taking a considered, people-focused approach, Joshua works closely with clients to understand how their businesses operate and the risks they face, allowing him to deliver insurance solutions that are both practical and relevant. He is known for his ability to make complex insurance concepts clear and approachable.

Outside of work, Joshua has a strong connection to community, having spent several years coaching junior basketball and serving as Vice President of a children’s basketball club. Staying closely attuned to industry developments, he is committed to helping clients make informed insurance decisions that support their long-term success.

Justin-Lane

Justin Lane

Director

Justin is a Director at Midland and has been part of the business since 2003. With more than two decades of experience, he works closely with small businesses across Australia, helping them secure insurance solutions that genuinely reflect the way they operate.

Known for his practical, solution-focused approach, Justin places strong emphasis on clarity, reliability, and long-term client relationships. His depth of industry knowledge and consistent, hands-on service have seen him become a trusted adviser to many business owners over time.

Damien Lane

Director

Since 2001, Damien has been central to Midland’s evolution, bringing more than two decades of industry experience and a strong commitment to client-focused service. His expertise spans a wide range of sectors, with recognised depth in the brewery and distillery space.

Working with independent brewers across Australia, Damien helps clients navigate complex operational risks with practical, grounded advice. He is known for his industry knowledge, clear communication, and ability to build enduring client relationships.

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