Midland has dedicated claims personnel who will guide you through the claims process from start to finish. Our aim is to make the process as hassle free and painless as possible. You can trust us to be your advocate, guiding you through the complexities of insurance claims while prioritising your best interests.
Whether you're a first-time policyholder or a long-standing client, our dedicated team is here to assist you in every step of your insurance claim journey.
If you are a current client with a claim or have become aware of circumstances which may give rise to a claim, please contact one of our Claims Officers below who will be able to assist you with lodging the claim.
For after-hours emergency service, please refer to our Insurer Claims Contact List and call your insurer directly.
03 9340 0100 or 1300 306 571
03 9788 7517 or 1300 306 571
02 9634 0900 or 1300 306 571
At Midland, we take pride in offering our valued clients a dedicated claims department that delivers a multitude of advantages. When you entrust your insurance claims to our team of professionals, you gain access to a range of benefits that enhance your experience and simplify the often complex claims process.
Our claims department comprises skilled experts well-versed in the intricacies of insurance policies. We provide you with insightful guidance, ensuring that you comprehend the specifics of your policy and navigate the claims procedure with confidence.
We recognise that every client's situation is unique. Therefore, we take a personalised approach to address your distinct requirements, offering tailored support that aligns with your individual circumstances.
When you file a claim, you want it to be resolved as quickly as possible. We understand that, and we're committed to expediting the process while maintaining accuracy and thoroughness. Our team will ensure your claim is handled promptly and efficiently.
We act as your advocate in negotiations with insurance companies to ensure you receive the compensation you deserve. Our mission is to protect your rights and maximise your claim's value.
We handle the paperwork and communication, allowing you to focus on other important aspects of your life or business.