Personal Cyber Insurance

Midland offers a wide variety of services, from personal and risk insurance, through to property and business and even travel insurances. Whatever you need to secure, Midland has the product for you. Simply click on anyone of the listings to the right to be taken to the appropriate page. Or you can contact us for a no obligation quote or excellent advice on whatever it is you require.

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Technology touches just about everything we do. And although it improves the way we communicate, collaborate and transact, its downside is that hackers and cyber-thieves will continue to do what they do best – find new opportunities of weakness to gain access to your online world in order to inflict damage to either your reputation, your data, or your bank account.

As many of us have been spending more time at home than ever before, technology and staying ‘connected’ has become much more prominent, leaving our homes and families considerably more exposed to inherent cyber risks that most of us haven’t faced before.

Australians are accessing the internet from home in record numbers, it has caused up to an 80% increase in demand.

National Broadband Network, June 2020

Many of the daily tasks we used to do offline – banking, shopping, reading the news, and even socialising – we now do online. Our smartphones now also have the capability to operate basic household items, such as our TV, sound system, doorbell, security system and even our home lighting and heating. Our dependence on the internet, and the exponential growth of web-enabled devices and social media, has provided fertile ground for criminal activity and antisocial behaviour.

Online shopping order volume has increased 49% since April 2020

Rakuten Advertising’s affiliate network, May 2020

OUR PERSONAL CYBER INSURANCE POLICY

To help combat this threat, we have launched a new stand-alone personal cyber insurance policy to help combat the growing threat of cyber-attacks on individuals while at home. Its purpose is to provide you and your family with a little added peace of mind and the confidence in knowing that you’re covered should you fall victim to a cyber-attack.

Our Personal Cyber Insurance product covers you across a broad spectrum of cybercrime events, and also includes attacks specifically related to social media. Its key features include:

  • Malware
  • Viruses
  • Cyber espionage
  • Denial of service attacks
  • Cyber theft
  • Identity theft
  • Cyber-bullying
  • Cyber-stalking
  • Cyber-harassment

There are around 148 cybercrimes on individuals and small to medium businesses each day in Australia, equating to a total loss of $890,000, or $328M annually.

ACSC’s Cyber report 2019

The power of insurance if a criminal steals your identity means being covered for any potential direct financial losses (which average around $4,000 per person). But it also prevents any indirect repercussions, such as damage to your reputation, your brand or your business, as well as any productivity loss and emotional harm.

Below are the top tactics that hackers and cyber-thieves might use to gain access to your data and/or identity:

  • Credential stuffing – stealing one password and applying it to other websites that you might use.
  • E-skimming – malware that infects online checkout pages to steal payment and personal information.
  • Phishing – a fake email masquerading as legitimate.
  • Malware – Trojans (monitoring your activities remotely); Keylogging (records your keystrokes on your keyboard); Spyware (hides in the background and tracks everything you do online).
  • Malicious mobile apps – malicious code within apps that can install malware on your device.
  • Social media data scraping – personal information taken from social media profiles in order to steal your identity or pretend to be you online.

Identity theft attacks are more common than you think, affecting more people than any other crime, with 22% of Australians falling victim at some point in their lives.

Australian Institute of Criminology (AIC)

In addition to investing in a personal cyber insurance policy, there are a few other things you can put in place to ensure you remain ‘cyber smart’. These include:

  • Use a licensed anti-virus program.
  • Use a password manager (e.g. lastpass.com) to keep your individual passwords unique, complex and secure.
  • Turn on multi-factor authentication across your devices – you can enable this option within the settings for programs like iCloud, Microsoft365, Outlook and Gmail.
  • Use a trusted WIFI network.
  • Use a Virtual Private Network (VPN).

Identity theft costs each victim an average of $3,696.

Australian Institute of Criminology (AIC)

 

Personal Cyber Insurance

Personal Cyber Insurance 

Technology touches just about everything we do. And although it improves the way we communicate, collaborate and transact, its downside is that hackers and cyber-thieves will continue to do what they do best – find new opportunities of weakness to gain access to your online world in order to inflict damage to either your reputation, your data, or your bank account.

As many of us have been spending more time at home than ever before, technology and staying ‘connected’ has become much more prominent, leaving our homes and families considerably more exposed to inherent cyber risks that most of us haven’t faced before.

Australians are accessing the internet from home in record numbers, it has caused up to an 80% increase in demand.

National Broadband Network, June 2020

Many of the daily tasks we used to do offline – banking, shopping, reading the news, and even socialising – we now do online. Our smartphones now also have the capability to operate basic household items, such as our TV, sound system, doorbell, security system and even our home lighting and heating. Our dependence on the internet, and the exponential growth of web-enabled devices and social media, has provided fertile ground for criminal activity and antisocial behaviour.

Online shopping order volume has increased 49% since April 2020

Rakuten Advertising’s affiliate network, May 2020

OUR PERSONAL CYBER INSURANCE POLICY

To help combat this threat, we have launched a new stand-alone personal cyber insurance policy to help combat the growing threat of cyber-attacks on individuals while at home. Its purpose is to provide you and your family with a little added peace of mind and the confidence in knowing that you’re covered should you fall victim to a cyber-attack.

Our Personal Cyber Insurance product covers you across a broad spectrum of cybercrime events, and also includes attacks specifically related to social media. Its key features include:

  • Malware
  • Viruses
  • Cyber espionage
  • Denial of service attacks
  • Cyber theft
  • Identity theft
  • Cyber-bullying
  • Cyber-stalking
  • Cyber-harassment

There are around 148 cybercrimes on individuals and small to medium businesses each day in Australia, equating to a total loss of $890,000, or $328M annually.

ACSC’s Cyber report 2019

The power of insurance if a criminal steals your identity means being covered for any potential direct financial losses (which average around $4,000 per person). But it also prevents any indirect repercussions, such as damage to your reputation, your brand or your business, as well as any productivity loss and emotional harm.

Below are the top tactics that hackers and cyber-thieves might use to gain access to your data and/or identity:

  • Credential stuffing – stealing one password and applying it to other websites that you might use.
  • E-skimming – malware that infects online checkout pages to steal payment and personal information.
  • Phishing – a fake email masquerading as legitimate.
  • Malware – Trojans (monitoring your activities remotely); Keylogging (records your keystrokes on your keyboard); Spyware (hides in the background and tracks everything you do online).
  • Malicious mobile apps – malicious code within apps that can install malware on your device.
  • Social media data scraping – personal information taken from social media profiles in order to steal your identity or pretend to be you online.

Identity theft attacks are more common than you think, affecting more people than any other crime, with 22% of Australians falling victim at some point in their lives.

Australian Institute of Criminology (AIC)

In addition to investing in a personal cyber insurance policy, there are a few other things you can put in place to ensure you remain ‘cyber smart’. These include:

  • Use a licensed anti-virus program.
  • Use a password manager (e.g. lastpass.com) to keep your individual passwords unique, complex and secure.
  • Turn on multi-factor authentication across your devices – you can enable this option within the settings for programs like iCloud, Microsoft365, Outlook and Gmail.
  • Use a trusted WIFI network.
  • Use a Virtual Private Network (VPN).

Identity theft costs each victim an average of $3,696.

Australian Institute of Criminology (AIC)

 

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Beau Runnalls

Beau Runnalls

Senior Insurance Broker

Beau is a senior insurance broker at Midland with seven years of industry experience supporting businesses across Australia. He works across a broad range of sectors, with particular expertise in earthmoving, heavy equipment, trades, and the winery industry.

Known for his attention to detail and measured approach, Beau focuses on delivering insurance solutions that are clear, practical, and free from unnecessary complexity. He remains actively engaged in professional development, ensuring his advice reflects current industry standards and best practice.

Beau places strong value on collaboration and long-term client relationships. Outside of work, he enjoys golf and football, reflecting his team-oriented mindset and active approach both professionally and personally.

Alex Petkovic

Alex Petkovic

Senior Insurance Broker  |  Development & Service

With 27 years of experience in the insurance industry, Alex is a senior broker at Midland, recognised for his depth of knowledge, attention to detail, and straightforward approach. While he works across a broad range of businesses, he has a particular focus on clients in the construction and building sectors.

Committed to keeping insurance clear and practical, Alex places a strong emphasis on honesty and client-first advice. He remains actively engaged with industry developments through ongoing professional development and research, and is also a natural mentor, regularly supporting and guiding emerging brokers within the team.

Joshua-Kerr

Joshua Kerr

National Sales Manager

Joshua is Midland’s National Sales Manager, with more than two decades of experience in the insurance industry. His expertise spans a wide range of insurance solutions, with particular depth in the winery and brewery sectors.

Taking a considered, people-focused approach, Joshua works closely with clients to understand how their businesses operate and the risks they face, allowing him to deliver insurance solutions that are both practical and relevant. He is known for his ability to make complex insurance concepts clear and approachable.

Outside of work, Joshua has a strong connection to community, having spent several years coaching junior basketball and serving as Vice President of a children’s basketball club. Staying closely attuned to industry developments, he is committed to helping clients make informed insurance decisions that support their long-term success.

Justin-Lane

Justin Lane

Director

Justin is a Director at Midland and has been part of the business since 2003. With more than two decades of experience, he works closely with small businesses across Australia, helping them secure insurance solutions that genuinely reflect the way they operate.

Known for his practical, solution-focused approach, Justin places strong emphasis on clarity, reliability, and long-term client relationships. His depth of industry knowledge and consistent, hands-on service have seen him become a trusted adviser to many business owners over time.

Damien Lane

Director

Since 2001, Damien has been central to Midland’s evolution, bringing more than two decades of industry experience and a strong commitment to client-focused service. His expertise spans a wide range of sectors, with recognised depth in the brewery and distillery space.

Working with independent brewers across Australia, Damien helps clients navigate complex operational risks with practical, grounded advice. He is known for his industry knowledge, clear communication, and ability to build enduring client relationships.

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