What Is Included in a Builders Warranty?

Midland offers a wide variety of services, from personal and risk insurance, through to property and business and even travel insurances. Whatever you need to secure, Midland has the product for you. Simply click on anyone of the listings to the right to be taken to the appropriate page. Or you can contact us for a no obligation quote or excellent advice on whatever it is you require.

Request A QUOTE
Key Summary
KEY SUMMARY
A builders warranty protects homeowners from defects in new builds or renovations, covering major structural issues for up to six years and minor defects for two years. It also offers protection if the builder becomes insolvent or disappears. This insurance excludes cosmetic issues and maintenance problems.

Thinking of building or renovating? Here's what you need to know about builders warranty.

What Is Included in a Builders Warranty?

A builder’s warranty is essential protection for homeowners, shielding them from defects in new builds or renovations. In Australia, this warranty typically covers major structural issues for up to six years and non-structural defects for two years. It also provides protection if a builder becomes insolvent, dies, or disappears. However, cosmetic defects or maintenance-related problems are generally excluded.

Builders Warranty Coverage

Builders warranties mainly cover significant structural issues, such as foundation failures, subsidence, or roof leaks, with protection typically lasting for six years. Additionally, non-structural defects like plumbing problems or poor-quality finishes are usually covered for two years. If a builder fails to complete a project due to insolvency or another reason, the warranty can help the homeowner recover financially.

Whether you're building a home or renovating, the builder's warranty offers crucial protection. In Victoria, for instance, any building work exceeding $16,000 must be covered by builders warranty insurance.

— Victoria Domestic Building Contracts Act 1995

Recent Developments in Australia

Several builder collapses, like the recent failure of Porter Davis, have highlighted the importance of builders warranty insurance. This has led to reforms, especially in Victoria, where builders are now required to register their insurance details before starting any work. Similarly, the New South Wales government is reviewing its builders warranty system to make claims more transparent and accessible.

State-Specific Variations

Builders warranty regulations differ across Australia. In New South Wales, for example, the warranty is mandatory for any residential building work over $20,000. However, in Tasmania and the Northern Territory, builders warranty insurance is not required by law, leaving homeowners with less protection (A New House).

Making a Claim on Builders Warranty

If you encounter defects or incomplete work, follow these steps to claim your builders warranty:

  1. Contact the builder: Initially, ask the builder to fix the issue.
  2. Notify the insurer: If the builder cannot resolve the issue, contact the insurer.
  3. Submit supporting documents: Evidence like photos, contracts, or inspection reports will help substantiate your claim.
  4. Insurer review: The insurer may conduct further inspections before approving compensation for fixing the defect or completing the work.

Exclusions

Not all issues are covered. For instance, cosmetic problems such as paint scratches, general wear and tear, and any maintenance failures on the part of the homeowner are typically excluded (A New House). Furthermore, any changes made after completion, like renovations, may not be covered under the original builders warranty.

References

  1. Victoria Domestic Building Contracts Act 1995: This act mandates builders warranty insurance for projects over $16,000.
  2. Porter Davis Collapse and Reforms: Coverage of the builder collapse and its implications for builders warranty reforms in Victoria and NSW.
  3. State-Specific Builders Warranty Laws: A detailed look at the differing builders warranty requirements across Australian states.
  4. Steps to Make a Claim: Guidance on how to file a claim under builders warranty insurance.

What Is Included in a Builders Warranty?

What Is Included in a Builders Warranty? 
Key Summary
KEY SUMMARY
A builders warranty protects homeowners from defects in new builds or renovations, covering major structural issues for up to six years and minor defects for two years. It also offers protection if the builder becomes insolvent or disappears. This insurance excludes cosmetic issues and maintenance problems.

Thinking of building or renovating? Here's what you need to know about builders warranty.

What Is Included in a Builders Warranty?

A builder’s warranty is essential protection for homeowners, shielding them from defects in new builds or renovations. In Australia, this warranty typically covers major structural issues for up to six years and non-structural defects for two years. It also provides protection if a builder becomes insolvent, dies, or disappears. However, cosmetic defects or maintenance-related problems are generally excluded.

Builders Warranty Coverage

Builders warranties mainly cover significant structural issues, such as foundation failures, subsidence, or roof leaks, with protection typically lasting for six years. Additionally, non-structural defects like plumbing problems or poor-quality finishes are usually covered for two years. If a builder fails to complete a project due to insolvency or another reason, the warranty can help the homeowner recover financially.

Whether you're building a home or renovating, the builder's warranty offers crucial protection. In Victoria, for instance, any building work exceeding $16,000 must be covered by builders warranty insurance.

— Victoria Domestic Building Contracts Act 1995

Recent Developments in Australia

Several builder collapses, like the recent failure of Porter Davis, have highlighted the importance of builders warranty insurance. This has led to reforms, especially in Victoria, where builders are now required to register their insurance details before starting any work. Similarly, the New South Wales government is reviewing its builders warranty system to make claims more transparent and accessible.

State-Specific Variations

Builders warranty regulations differ across Australia. In New South Wales, for example, the warranty is mandatory for any residential building work over $20,000. However, in Tasmania and the Northern Territory, builders warranty insurance is not required by law, leaving homeowners with less protection (A New House).

Making a Claim on Builders Warranty

If you encounter defects or incomplete work, follow these steps to claim your builders warranty:

  1. Contact the builder: Initially, ask the builder to fix the issue.
  2. Notify the insurer: If the builder cannot resolve the issue, contact the insurer.
  3. Submit supporting documents: Evidence like photos, contracts, or inspection reports will help substantiate your claim.
  4. Insurer review: The insurer may conduct further inspections before approving compensation for fixing the defect or completing the work.

Exclusions

Not all issues are covered. For instance, cosmetic problems such as paint scratches, general wear and tear, and any maintenance failures on the part of the homeowner are typically excluded (A New House). Furthermore, any changes made after completion, like renovations, may not be covered under the original builders warranty.

References

  1. Victoria Domestic Building Contracts Act 1995: This act mandates builders warranty insurance for projects over $16,000.
  2. Porter Davis Collapse and Reforms: Coverage of the builder collapse and its implications for builders warranty reforms in Victoria and NSW.
  3. State-Specific Builders Warranty Laws: A detailed look at the differing builders warranty requirements across Australian states.
  4. Steps to Make a Claim: Guidance on how to file a claim under builders warranty insurance.
Request A Quote
Midland Insurance Brokers Australia Pty Ltd
ABN 81 006 528 329 AFSL 238963
- Important information about insurance contracts
- Midland FSG
- Terms of Engagement
- Privacy statement and compliance
- General Insurance Code of Practice
- Insurance Brokers Code of Practice
- Complaints and disputes

Gary Perera

Senior Insurance Broker

With 35 years’ experience in the insurance industry, Gary is a Senior Insurance Broker at Midland with extensive knowledge across a wide range of business sectors. He specialises in insurance for breweries, distilleries, cafés, restaurants, and manufacturing businesses, bringing a depth of practical insight to every client engagement.

Known for his thorough and considered approach, Gary takes the time to understand how each business operates before delivering clear, tailored insurance solutions. A committed professional, he has completed numerous industry qualifications and is a proud member of ANZIIF, maintaining his expertise through ongoing education and regular engagement with industry developments.

Outside of work, Gary is an avid sports enthusiast who enjoys running, football, and cricket. He remains driven by a simple principle: continuous improvement and delivering the highest standard of advice to his clients.

Angus Matheson

Angus Matheson

Senior Insurance Broker

With more than 21 years’ experience in the insurance industry, Angus is a Senior Insurance Broker specialising in Road Freight Transport insurance. He is recognised for his deep understanding of the transport sector and his ability to deliver tailored risk solutions that address the operational and commercial challenges faced by transport businesses.

Angus takes an empathetic, client-first approach, investing the time to understand each business, its priorities, and its risk profile before providing advice. A committed professional, he holds accreditations with NIBA, ANZIIF, CIP, and QPIB, and remains actively engaged with industry developments through ongoing education and professional involvement. His focus is on delivering reliable protection that supports business continuity and long-term confidence.

Sarah Grose

Sarah Grose

Senior Insurance Broker

With more than 17 years’ experience in the insurance industry -including 16 years with Midland - Sarah brings deep expertise and a genuine commitment to helping clients protect what matters most. Having held a range of roles across the business, including management positions, she has a well-rounded understanding of both client needs and the broader insurance landscape.

Sarah specialises in small to medium-sized business insurance, with particular expertise in the film and television sector, self-storage, and, more recently, breweries and distilleries. Her approach is focused on making insurance clear, practical, and tailored to each client’s circumstances. Known for her approachable and solution-focused style, Sarah builds long-term relationships grounded in trust, reliability, and understanding.

She holds a Diploma of Insurance Broking and remains actively engaged in ongoing professional development to ensure her advice stays current and relevant.

Andrew Woff

Andrew Woff

Senior Insurance Broker

With close to 20 years’ experience in the insurance industry, Andrew is a Senior Insurance Broker at Midland specialising in heavy vehicle and equipment insurance, as well as cover for breweries and distilleries. He is particularly well regarded for his ability to secure tailored, cost-effective solutions for assets involving motors, wheels, or tracks, alongside his strong understanding of the risks unique to alcohol production businesses.

Andrew works with a wide range of clients, from sole traders through to large-scale operations, and is known for his clear communication, flexible approach, and commitment to personalised service. A QPIB-accredited broker and member of NIBA, he maintains high professional standards and remains focused on delivering practical, well-considered advice.

Outside the office, Andrew is a proud father of three and an active community volunteer. His interests in music, electronics, mechanics, and brewing reflect the same curiosity and hands-on mindset he brings to his professional work.

Scott McMurtrie

Scott McMurtrie

Senior Insurance Broker

Scott is a Senior Insurance Broker with over 12 years’ experience supporting Australian small and medium-sized businesses. He specialises in tailored insurance solutions across the Film & Entertainment, Transport, and Manufacturing sectors, delivering advice that reflects each client’s specific risks and operations.

With a strong focus on understanding how businesses work in practice, Scott provides clear, relevant cover recommendations backed by ongoing professional development and industry engagement.

Outside the office, he enjoys AFL, soccer, and music, and values building long-term client relationships founded on trust and reliability.

Beau Runnalls

Beau Runnalls

Senior Insurance Broker

Beau is a senior insurance broker at Midland with seven years of industry experience supporting businesses across Australia. He works across a broad range of sectors, with particular expertise in earthmoving, heavy equipment, trades, and the winery industry.

Known for his attention to detail and measured approach, Beau focuses on delivering insurance solutions that are clear, practical, and free from unnecessary complexity. He remains actively engaged in professional development, ensuring his advice reflects current industry standards and best practice.

Beau places strong value on collaboration and long-term client relationships. Outside of work, he enjoys golf and football, reflecting his team-oriented mindset and active approach both professionally and personally.

Alex Petkovic

Alex Petkovic

Senior Insurance Broker  |  Development & Service

With 27 years of experience in the insurance industry, Alex is a senior broker at Midland, recognised for his depth of knowledge, attention to detail, and straightforward approach. While he works across a broad range of businesses, he has a particular focus on clients in the construction and building sectors.

Committed to keeping insurance clear and practical, Alex places a strong emphasis on honesty and client-first advice. He remains actively engaged with industry developments through ongoing professional development and research, and is also a natural mentor, regularly supporting and guiding emerging brokers within the team.

Joshua-Kerr

Joshua Kerr

National Sales Manager

Joshua is Midland’s National Sales Manager, with more than two decades of experience in the insurance industry. His expertise spans a wide range of insurance solutions, with particular depth in the winery and brewery sectors.

Taking a considered, people-focused approach, Joshua works closely with clients to understand how their businesses operate and the risks they face, allowing him to deliver insurance solutions that are both practical and relevant. He is known for his ability to make complex insurance concepts clear and approachable.

Outside of work, Joshua has a strong connection to community, having spent several years coaching junior basketball and serving as Vice President of a children’s basketball club. Staying closely attuned to industry developments, he is committed to helping clients make informed insurance decisions that support their long-term success.

Justin-Lane

Justin Lane

Director

Justin is a Director at Midland and has been part of the business since 2003. With more than two decades of experience, he works closely with small businesses across Australia, helping them secure insurance solutions that genuinely reflect the way they operate.

Known for his practical, solution-focused approach, Justin places strong emphasis on clarity, reliability, and long-term client relationships. His depth of industry knowledge and consistent, hands-on service have seen him become a trusted adviser to many business owners over time.

Damien Lane

Director

Since 2001, Damien has been central to Midland’s evolution, bringing more than two decades of industry experience and a strong commitment to client-focused service. His expertise spans a wide range of sectors, with recognised depth in the brewery and distillery space.

Working with independent brewers across Australia, Damien helps clients navigate complex operational risks with practical, grounded advice. He is known for his industry knowledge, clear communication, and ability to build enduring client relationships.

linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram