What Is Included in a Builders Warranty?

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Key Summary
KEY SUMMARY
A builders warranty protects homeowners from defects in new builds or renovations, covering major structural issues for up to six years and minor defects for two years. It also offers protection if the builder becomes insolvent or disappears. This insurance excludes cosmetic issues and maintenance problems.

Thinking of building or renovating? Here's what you need to know about builders warranty.

What Is Included in a Builders Warranty?

A builder’s warranty is essential protection for homeowners, shielding them from defects in new builds or renovations. In Australia, this warranty typically covers major structural issues for up to six years and non-structural defects for two years. It also provides protection if a builder becomes insolvent, dies, or disappears. However, cosmetic defects or maintenance-related problems are generally excluded.

Builders Warranty Coverage

Builders warranties mainly cover significant structural issues, such as foundation failures, subsidence, or roof leaks, with protection typically lasting for six years. Additionally, non-structural defects like plumbing problems or poor-quality finishes are usually covered for two years. If a builder fails to complete a project due to insolvency or another reason, the warranty can help the homeowner recover financially.

Whether you're building a home or renovating, the builder's warranty offers crucial protection. In Victoria, for instance, any building work exceeding $16,000 must be covered by builders warranty insurance.

— Victoria Domestic Building Contracts Act 1995

Recent Developments in Australia

Several builder collapses, like the recent failure of Porter Davis, have highlighted the importance of builders warranty insurance. This has led to reforms, especially in Victoria, where builders are now required to register their insurance details before starting any work. Similarly, the New South Wales government is reviewing its builders warranty system to make claims more transparent and accessible.

State-Specific Variations

Builders warranty regulations differ across Australia. In New South Wales, for example, the warranty is mandatory for any residential building work over $20,000. However, in Tasmania and the Northern Territory, builders warranty insurance is not required by law, leaving homeowners with less protection (A New House).

Making a Claim on Builders Warranty

If you encounter defects or incomplete work, follow these steps to claim your builders warranty:

  1. Contact the builder: Initially, ask the builder to fix the issue.
  2. Notify the insurer: If the builder cannot resolve the issue, contact the insurer.
  3. Submit supporting documents: Evidence like photos, contracts, or inspection reports will help substantiate your claim.
  4. Insurer review: The insurer may conduct further inspections before approving compensation for fixing the defect or completing the work.

Exclusions

Not all issues are covered. For instance, cosmetic problems such as paint scratches, general wear and tear, and any maintenance failures on the part of the homeowner are typically excluded (A New House). Furthermore, any changes made after completion, like renovations, may not be covered under the original builders warranty.

References

  1. Victoria Domestic Building Contracts Act 1995: This act mandates builders warranty insurance for projects over $16,000.
  2. Porter Davis Collapse and Reforms: Coverage of the builder collapse and its implications for builders warranty reforms in Victoria and NSW.
  3. State-Specific Builders Warranty Laws: A detailed look at the differing builders warranty requirements across Australian states.
  4. Steps to Make a Claim: Guidance on how to file a claim under builders warranty insurance.

What Is Included in a Builders Warranty?

What Is Included in a Builders Warranty? 
Key Summary
KEY SUMMARY
A builders warranty protects homeowners from defects in new builds or renovations, covering major structural issues for up to six years and minor defects for two years. It also offers protection if the builder becomes insolvent or disappears. This insurance excludes cosmetic issues and maintenance problems.

Thinking of building or renovating? Here's what you need to know about builders warranty.

What Is Included in a Builders Warranty?

A builder’s warranty is essential protection for homeowners, shielding them from defects in new builds or renovations. In Australia, this warranty typically covers major structural issues for up to six years and non-structural defects for two years. It also provides protection if a builder becomes insolvent, dies, or disappears. However, cosmetic defects or maintenance-related problems are generally excluded.

Builders Warranty Coverage

Builders warranties mainly cover significant structural issues, such as foundation failures, subsidence, or roof leaks, with protection typically lasting for six years. Additionally, non-structural defects like plumbing problems or poor-quality finishes are usually covered for two years. If a builder fails to complete a project due to insolvency or another reason, the warranty can help the homeowner recover financially.

Whether you're building a home or renovating, the builder's warranty offers crucial protection. In Victoria, for instance, any building work exceeding $16,000 must be covered by builders warranty insurance.

— Victoria Domestic Building Contracts Act 1995

Recent Developments in Australia

Several builder collapses, like the recent failure of Porter Davis, have highlighted the importance of builders warranty insurance. This has led to reforms, especially in Victoria, where builders are now required to register their insurance details before starting any work. Similarly, the New South Wales government is reviewing its builders warranty system to make claims more transparent and accessible.

State-Specific Variations

Builders warranty regulations differ across Australia. In New South Wales, for example, the warranty is mandatory for any residential building work over $20,000. However, in Tasmania and the Northern Territory, builders warranty insurance is not required by law, leaving homeowners with less protection (A New House).

Making a Claim on Builders Warranty

If you encounter defects or incomplete work, follow these steps to claim your builders warranty:

  1. Contact the builder: Initially, ask the builder to fix the issue.
  2. Notify the insurer: If the builder cannot resolve the issue, contact the insurer.
  3. Submit supporting documents: Evidence like photos, contracts, or inspection reports will help substantiate your claim.
  4. Insurer review: The insurer may conduct further inspections before approving compensation for fixing the defect or completing the work.

Exclusions

Not all issues are covered. For instance, cosmetic problems such as paint scratches, general wear and tear, and any maintenance failures on the part of the homeowner are typically excluded (A New House). Furthermore, any changes made after completion, like renovations, may not be covered under the original builders warranty.

References

  1. Victoria Domestic Building Contracts Act 1995: This act mandates builders warranty insurance for projects over $16,000.
  2. Porter Davis Collapse and Reforms: Coverage of the builder collapse and its implications for builders warranty reforms in Victoria and NSW.
  3. State-Specific Builders Warranty Laws: A detailed look at the differing builders warranty requirements across Australian states.
  4. Steps to Make a Claim: Guidance on how to file a claim under builders warranty insurance.
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Beau Runnalls

Beau Runnalls

Senior Insurance Broker

Beau is a senior insurance broker at Midland with seven years of industry experience supporting businesses across Australia. He works across a broad range of sectors, with particular expertise in earthmoving, heavy equipment, trades, and the winery industry.

Known for his attention to detail and measured approach, Beau focuses on delivering insurance solutions that are clear, practical, and free from unnecessary complexity. He remains actively engaged in professional development, ensuring his advice reflects current industry standards and best practice.

Beau places strong value on collaboration and long-term client relationships. Outside of work, he enjoys golf and football, reflecting his team-oriented mindset and active approach both professionally and personally.

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Alex Petkovic

Senior Insurance Broker  |  Development & Service

With 27 years of experience in the insurance industry, Alex is a senior broker at Midland, recognised for his depth of knowledge, attention to detail, and straightforward approach. While he works across a broad range of businesses, he has a particular focus on clients in the construction and building sectors.

Committed to keeping insurance clear and practical, Alex places a strong emphasis on honesty and client-first advice. He remains actively engaged with industry developments through ongoing professional development and research, and is also a natural mentor, regularly supporting and guiding emerging brokers within the team.

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Joshua Kerr

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Joshua is Midland’s National Sales Manager, with more than two decades of experience in the insurance industry. His expertise spans a wide range of insurance solutions, with particular depth in the winery and brewery sectors.

Taking a considered, people-focused approach, Joshua works closely with clients to understand how their businesses operate and the risks they face, allowing him to deliver insurance solutions that are both practical and relevant. He is known for his ability to make complex insurance concepts clear and approachable.

Outside of work, Joshua has a strong connection to community, having spent several years coaching junior basketball and serving as Vice President of a children’s basketball club. Staying closely attuned to industry developments, he is committed to helping clients make informed insurance decisions that support their long-term success.

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Justin Lane

Director

Justin is a Director at Midland and has been part of the business since 2003. With more than two decades of experience, he works closely with small businesses across Australia, helping them secure insurance solutions that genuinely reflect the way they operate.

Known for his practical, solution-focused approach, Justin places strong emphasis on clarity, reliability, and long-term client relationships. His depth of industry knowledge and consistent, hands-on service have seen him become a trusted adviser to many business owners over time.

Damien Lane

Director

Since 2001, Damien has been central to Midland’s evolution, bringing more than two decades of industry experience and a strong commitment to client-focused service. His expertise spans a wide range of sectors, with recognised depth in the brewery and distillery space.

Working with independent brewers across Australia, Damien helps clients navigate complex operational risks with practical, grounded advice. He is known for his industry knowledge, clear communication, and ability to build enduring client relationships.

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